All Systems Operational

AP-Southeast-2 (Sydney) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
AU-Gov-Cloud (Sydney) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
CA-Central-1 (Montréal) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
US -East-1 (Northern Virginia) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
EU-West-2 (London) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - SMS delivery has been restored, including verification codes used for multi-factor authentication. Messages are sending normally across all regions. If you're not receiving SMS, you can still choose the email option on the verification screen to receive your code by email.

We have confirmed that this interruption affected the delivery of SMS messages only. No customer data or user accounts were affected, and no other part of the platform was impacted.

Thanks for your patience.

Sep 2, 13:10 AEST
Identified - We have identified an issue affecting SMS delivery. Some users may not receive SMS messages from the platform, including SMS verification codes used for multi-factor authentication.

Users who verify by SMS can select the email option on the verification screen to receive their code by email instead.

We are working with our SMS provider to restore delivery and will post updates here.

Aug 30, 19:29 AEST

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.