All Systems Operational

Uptime over the past 90 days. View historical uptime.
AP-Southeast-2 (Sydney) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
Platform Availability & Performance Operational
AU-Gov-Cloud (Sydney) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
Platform Availability & Performance Operational
CA-Central-1 (Montréal) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
Platform Availability & Performance Operational
US-East-1 (Northern Virginia) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
Platform Availability & Performance Operational
EU-West-2 (London) Operational
Admin & Authoring Operational
End User Experience Operational
Authentication & SSO Operational
Reporting & Analytics Operational
API & Webhooks Operational
Email & Notifications Operational
Third-Party Integrations Operational
Platform Availability & Performance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

PHP Vulnerability | AU-Gov-Cloud (Sydney)
Resolved - The critical patch has now been deployed to all customer versions of Acorn and access has been restored to all users.
Oct 22, 02:43 AEDT
Identified - As a purely precautionary measure, we have temporarily taken down all Australian Government environments. Affected sites will be unavailable until further notice.

A critical security vulnerability has been identified in PHP, a widely used programming language that underpins a large share of the web, including our platform. This is a global issue affecting PHP-based applications across the industry and is not specific to our platform. We have chosen to take affected sites offline proactively while it is addressed. This is not in response to any known incident. No data has been lost, and all customer data remains intact.

Our engineering and security teams are tracking the fix and the updated packages from our hosting provider, and will apply them across the Acorn platform as a priority once they are available. We have reviewed our platform's security monitoring and found no signs that these vulnerabilities have been used against Acorn. We are continuing to monitor closely until the update is in place.

We sincerely apologise for any inconvenience this may cause and appreciate your patience while we prioritise the security of your platform. We will provide further updates here as the work progresses and once services have been restored.
Oct 21, 20:36 AEDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage